- #Facebook friends mapper not working for certain profile how to#
- #Facebook friends mapper not working for certain profile update#
- #Facebook friends mapper not working for certain profile android#
- #Facebook friends mapper not working for certain profile password#
#Facebook friends mapper not working for certain profile password#
If you do not see a password reset email from onX, there is likely no account associated with that email address. Enter an email address in the "Forgot Password" box and tap "OK." You will see a message that the password reset email was sent.Ĭheck the email inbox, junk folder, or spam folder of the email address you entered in the "Forgot Password" box and follow any instructions you receive by email to access your onX account. If you don't find the welcome email, you can also use the "Password Reset" feature to see if you an onX account associated with an email address. If you aren't sure what password you used with that account, tap "Forgot Password?" to reset your password over email.
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#Facebook friends mapper not working for certain profile how to#
Click here to learn how to log out of the onX Hunt App. Then, log out of the onX Hunt App and log back in using that email address.
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If you find the welcome email in another email inbox, write down the exact email address that this email was sent to. Email addresses you use on another mobile device or computer. Family and/or friend's email addresses. Next, check the email inbox, spam folder, and junk folder of any email address you have access to. Search your inbox for emails containing "Welcome to onX". You can also recover your account independently if you know where to look.Īfter starting your Membership, you were sent a welcome email. Our customer support team can often find your account and Membership. STEP 3: Track down the email address associated with your paid account. Continued reading for guidance on finding your account. Your Membership may have expired, or you may be logged into a different account than the account you were using when you subscribed to Elite or Premium. If you see "Basic User" or "Trial User," your Membership is not active on this onX account. Click here to learn how to use the My Layers Menu and Layer Library. Tap the My Layers button in the lower left corner to add and enable Layers included in your Membership. An Elite membership covers 50 states and a Premium Membership covers one state. "Elite User" or "Premium User" means your Membership is active on this onX account. Your Membership level is displayed below your profile picture and email. In the onX Hunt App, tap the Main Menu button in the upper left corner. STEP 2: Check your Membership level and the My Layers Menu.
#Facebook friends mapper not working for certain profile update#
Click here for instructions on how to update the onX Hunt App to the latest version. Many paid features will not work with outdated versions of the app. The onX Hunt App is updated regularly to add new features, fix bugs, and keep everything in line with your mobile device's operating software. STEP 1: Update your onX Hunt App to the latest version. We recommend following the steps below to get your Membership up and running: Features are not enabled : Memberships mean property boundaries on the map, but these will not appear if they are not turned on, or if you're not zoomed in close enough to see them. App is out of date: Our apps are continuously updated and some paid features may not work as expected if the app has not been updated in some time. If you sign into the wrong service when you purchase your membership or return to the app/website, you may not see the tools you expect. Purchased a different onX membership: onX has three different products - onX Hunt, onX Offroad, and onX Backcountry - and you may have purchased a Membership for the wrong product by mistake. Logging out and logging in again with the email address on your first account solves this.
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If you aren’t able to access the information and tools included with your Membership, you are likely signed into a second account. Signed into a second account: The email address and password you use to create an onX account let us recognize you each time you sign in. We have your back if you are not seeing the benefits of your paid Membership. Your Elite or Premium Membership gives you access to the most valuable information and tools that onX offers, so it is crucial that you retain that access when you need it most.
#Facebook friends mapper not working for certain profile android#
NOTE: If you are an Android user that recently purchased or renewed your Membership, tap the "Sync" button in the Map Layers Menu to update your account.